Everyone rehearses the hard conversation in their head, and every one of those rehearsals is a monologue. You walk in with a speech and no line for the first thing the other person says. This brief fixes the first reply. Paste it into Claude, Copilot or whichever assistant you already have, and it asks what you actually want out of the conversation, then plays the other person, argues back the way they would, and stays in it until your opening line holds.
Three weeks of rehearsing in the car, and the speech was ready. The other person's first sentence was: is this about the report, because that was not me. The speech had no line for that. Every rehearsal had been a monologue. The one that helps is the one where somebody argues back.
“I just wanted to touch base on how things have been going.”
The last two reports went out late and I covered for both, and I will not cover a third, so I need to know what is getting in the way.
Advice on hard conversations has always been a list of tips, and nobody can hold a tip in their head while somebody is pushing back at them. The assistant sitting in your browser can play the other side. Twenty minutes of being argued with, the night before, does what a month of reading about difficult conversations never did, because the line you need only shows up under pressure.
It is an ordinary chat. You paste the brief, send it, and answer questions in plain words. Then it talks to you as the other person, and you talk back. Nothing gets installed and nothing connects to your systems.
What it does not do. It only knows the other person through you, so it plays the version of them you describe. That makes the rehearsal honest about your side and a guess about theirs, and the real conversation will still surprise you somewhere.
Someone has been putting off telling a colleague that the last two reports went out late and they covered for both. Asked what they want to be true afterwards, they say they want it fixed. Asked what they keep leaving out, it is the covering. The stand-in opens with the report being nobody's fault, and the first two openers fold. The third one owns the covering and names what it needs, and that is the one they take into the room.
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